Latest updates

(most recent posts appear at the top)

Monday, June 9, 2014

Update on Outage

UVLink and Canvas are back up and running.
Most systems should now be working.  There are no major systems that are down.
There maybe a little instability possible as the final cleanup from the outage happens.
Thanks for your patience!
IT Services


Email is now up!
Banner is up!
VM Servers are up
Most systems are returning to normal.
If you are technical staff, please report any issues by email to

Computer Data Center Outage Update

Banner INB is now up as well as Banner Self Service although Self Service must be accessed through                                                                                                                                                                                                                                                                         

Working on UVLink and hopefully it will be up very soon.

Computer Data Center Outage Update

We are working on bringing up systems but are experiencing some problems and issues that we are solving.
Wireless can be used through Wolverine WiFi (not Wolverine Secure).
Banner is estimated to be up around 4:30pm MDT.
Email is receiving email from off-campus but is not yet available for people to read or send.  An estimate of when it will be back up for use should be available within the hour when system checks are done.
Login to Canvas are a high priority but no estimate is available yet, however we expect this to be up within the hour.
Other systems may be up based on their condition and the ease of bringing them back up.

We ask your patience as we work through these issues as quickly as we can.

If you have questions and need to communicated to IT please call the IT Service Desk at 801-863-8183.

Computer Data Center Outage Update

Power to the Data Center has been restored.  The main web server is up at

Wired network functions have been restored across campus.  Working on wireless network still.

Priorities are to bring up storage systems, Banner, email, wireless network and then other systems.

Computer data center Outage

UVU has suffered a major outage of all computer systems due to a problem in the data center.
Updates will be given on a regular basis here on

Thursday, April 17, 2014

Great Utah Shakeout Complete

Utah Valley University has completed the 2014 Great Utah Shakeout exercise. 

Great Utah ShakeOut Earthquake Drill


A 6.7 magnitude earthquake occurred at 10:15 a.m. this morning. The epicenter was in north Utah County. Classes have been canceled and staff, faculty and students are encouraged to leave the campus as quickly as possible. Those who are injured are still being attended to. If students are unable to stay in their apartments, there are a couple of shelters being set up on campus to accommodate them. The locations will be posted on this site shortly.

If you'd like to get your updates via Twitter or RSS, posts from will automatically feed to UVU Emergency on Twitter and the UVU Emergency RSS Feed.

The is an exercise message: Had this been a real earthquake additional information could be accessed by looking at this website. Thanks to the building marshalls for working with their floor captains to determine extent of damage to the buildings and possible injuries. For your information the Building Marshals will not be reporting information to a central location which will be reported to Orem City and Utah County Emergency Operations Center (EOC). Again thanks for your participation today., This goes a long way in helping the University prepare for such events.